Perhaps the brand most associated with car hire, Hertz traces its roots back to 1918 to its foundation as Rent-a-Car inc in Chicago by Walter Jacobs. In 2012 Hertz Global Holdings acquired the Dollar Thrifty Automotive Group and today Hertz and its associated companies operate from more than 10,000 branches in 150 countries.
In Australia Hertz can be found in more than 220 locations with a comprehensive choice of vehicles, including large and small cars, SUVs, 8 seater passenger vans, 4 wheel drives and luxury vehicles.
Hertz operations in Europe, Australia and New Zealand are separate business entities and not impacted by recent announcements made by Hertz in the USA.
Some of the services offered by Hertz include:
- Hertz NeverLost® - Hertz's comprehensive Sat-Nav system (available in selected locations)
- The Green Collection - A range of Hybrid EV vehicles
- The Hertz Prestige Collection - Luxury vehicles for the special occasion
- One Way Rentals - With 220 branches to select from a Hertz one-way rental is ideal for exploring Australia
- Toll Day Pass - For travel that includes multiple and regular road tolls, the Hertz Toll Day pass is just the ticket
FAQs on Hertz Car Rental
How old must I be to rent a car from Hertz in Australia?
21. Drivers aged 21-24 will be charged a daily young renter fee which is capped at 7 days per 30 days rental. Young drivers can also rent vehicles from the Hertz Prestige collection.
What Driving License does Hertz accept?
A full unrestricted driving license in English held for 12 consecutive months. Non-English driving licenses must be supported by an International Driving Permit (IDP) or certified English translation. Renters from China can use a China Notarial Certificate in place of an IDP along with their Chinese license.
What Driving License do I need when hiring a Hertz car in Tasmania?
In Tasmania Hertz require that you must have held a full unrestricted license for 3 years.
How I can pay for my Hertz car hire?
Hertz accept all major credit cards and Debit cards issued through Visa and Mastercard. Hertz do not accept Debit or EFT cards.
What will I be charged when collecting my vehicle?
Hertz will charge your credit card with the estimated rental cost plus a bond. The bond varies by location and type of vehicle being rented. For standard rentals the bond is $100 to $200.
What is a location fee?
In certain locations, particularly airports and remote branches Hertz charge a location fee. This reflects additional costs incurred by Hertz in providing services to that location.
Do I need to refuel my vehicle before dropping it off?
Yes. Hertz do offer prepaid full and half fuel tank options and will fill up your vehicle if dropped off without a full tank however they do charge a premium to do this. Your best option is to fill up before dropping your vehicle off.
How do I pay for road tolls with a Hertz rental?
Hertz offer a Toll Day Pass for each state. Essentially a fixed daily fee covering any road toll incurred. This is likely the preferred option. The alternative is for Hertz to bill you for each road toll. Hertz do charge an AU$38.50 administration fee for this billing service.
What happens if I incur a traffic infringement notice whilst driving my Hertz vehicle?
Renters are liable for all traffic infringements whilst in possession of their Hertz rental. Hertz charge an Infringement Admin fee of AU$55 in managing any such notices.
What happens if I am late returning my Hertz vehicle?
Hertz operate grace periods for late returns. Up to 1 hour after the scheduled return time is free, 1 up to 2 hours is 50% standard daily charge for the vehicle and 2+ hours is charged a full day's standard rental.
Are there restrictions on where I can drive my Hertz rental in Australia?
Yes. Hertz places travel restrictions in parts of WA, the Northern Territory, Queensland and Fraser island, Tasmania and Kangaroo Island in South Australia. If in doubt discuss your travel plans with Hertz when collecting your vehicle.
What is the Hertz Early Return Fee?
If you return your vehicle more than 24 hours early, Hertz apply an early return fee.
Does Hertz offer one-way rental?
Yes. One way rentals are common practice. Rates will vary between branches and may include a one way fee.
Can I take my Hertz rental on the Tasmanian Ferry between Melbourne and Devonport?
No. All Hertz vehicles driven in Tasmania must be hired within that state.
Can I drive my Hertz rental in Alpine Regions?
No. However with permission certain Hertz vehicles can be driven above the snow line. Renters are liable for the full amount of applicable insurance excess and must fit snow chains. Contact the DriveNow Reservations Team on 1300 547 214 for further information.
Can more than one person drive?
Yes. Subject to a daily fee and meeting Hertz's license requirements, other drivers can be nominated when picking up the rental vehicle and must show their driving licenses. For immediate family members living with the renter there is no fee.
The Hertz rental fleet
The Hertz Small Car and Sedan fleet offers cars for any budget and all occasions whether you need a nimble pair of wheels around town or a family sedan to get out and about. Vehicles include compact, economy and family-size rental cars with both hatch and sedan configurations and all are air-conditioned. Whilst some come with manual transmission most Hertz rental vehicles in Australia are equipped with automatic transmission. Among Hertz's small compact and economy car hire class you will typically find Suzuki's Swift, the Skoda Fabia, the Toyota Corolla and Yaris or similar vehicle. When it comes to intermediate, standard and full-size cars, the Hertz rental fleet typically delivers the Hyundai Elantra, Toyota Corolla, Toyota Camry or similar. All can be found at regional, city and major airport locations such as Sydney Airport, Melbourne Airport, Brisbane, Adelaide and Perth.
The increasing popularity of SUVs has ensured that the Hertz SUV/4WD/Passenger Van Collection has grown to become the largest, offering more space and a choice of 5 seater SUVs along with 7 and 12 seater passenger vans. With plenty of additional space for luggage and 4 wheel drive options, these vehicles are perfect for those needing to move a crowd, taking a long journey or requiring that bit of extra space. Vehicles typically found include the Nissan X-Trail and Qashqai; Toyota RAV4, Kluger and Prado; Mitsubishi Eclipse and Pajero; Toyota Landcruiser 4WD.
Passenger van hire or the Family Collection as Hertz likes to refer 8 seater People Movers as, provides the popular Kia Carnival or similar and for 7 seater family rentals Hertz includes the Toyota Kluger or similar large SUV. In selected locations you can also rent the 8 seater Mercedes Luxury Elite van.
The Hertz Luxury Collection of vehicles includes a range of top end Audi, Mercedes, BMW and VW cars and for those looking for an adrenaline rush you'll find, amongst others, Ford's GT Fastback and Mustang Convertible rental perfect to hit the open road. With speciality vehicles such as the Mustang Hertz guarantee the vehicle of your choice when making your booking.Whilst every effort is made by Hertz to match your booking request against the vehicle of your choice, with the exception of speciality vehicles, they do not guarantee a specific make or model. The actual vehicle offered in each Hertz Rental Collection may differ by location.
Please note that this guide should be read as indicative of the make and model that Hertz provide in their vehicle collections. Images are for illustration purposes only.